Chapter 6 & 7

Forgot to post an update on Friday. It was a pretty standard day: combination of AV, phones and floor.

Today, I talked to two librarians about their specific areas and shadowed the ASD director. One specific area was Outreach. ‘Outreach’ is twofold: providing books and audiobooks to  assisted living and nursing homes in the area and sending materials out to homebound patrons. The librarian in charge has a system that works, but she wants to make some adjustments. The main one is getting an Outreach-specific vehicle, which would make loading and unloading books easier. Another change is shifting the homebound mailings from single-use packing envelopes to reusable book sleeves. This would allow the homebound patrons to send their books back in instead of having a friend or family member return them to the library.

I also talked with the DVD librarian and member of the Balanced Scorecard committee. The Balanced Scorecard is the Heights Library’s two year strategic plan. Obviously, a strategic plan involves some very abstract terms. These are broken down into smaller activities – e.g. moving and reconsidering magazine subscriptions, etc. – that can be completed by the Adult Services department. We also discussed the ins and outs of DVD ordering.

I finished up the day shadowing the ASD director on the floor. We reviewed some of the databases CLEVNET is subscribed to. (At some point, I’ll have to explain CLEVNET.) We also handled a lot of computer questions and a couple of hold requests.

I’m back with Jen tomorrow.

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