Tag: tech

July 6

Date: July 6 Time: 9am-12pm Hours: 3 Total Hours: 104 Today, I staffed the reference desk with Brandon. He was leading the training later on, but had not had a chance to view the Signup and Spaces webinars. I gave him an overview of the web apps, as well as some tips and handy features to highlight. He noted […]

July 5

Date: July 5 Time: 5-9pm Hours: 4 Total Hours: 101 Today, I finished up the handout for Thursday’s Evanced training. Perry will be transitioning to the new Signup and Spaces platforms for event scheduling and meeting room reservations. To better understand these systems, I viewed pre-recorded webinars on each platform. The handout (see below) covers both the patron-side […]

July 3

Date: July 3 Time: 2-5pm Hours: 3 Total Hours: 97 Today, I staffed the reference desk and tried to resolve an issue with the public computers. Perry currently receives eRate-priced Internet. Under CIPPA, institutions receiving these discounted prices must internet access. Currently, this filter is blocking access to images.google.com. This, of course, limits patrons’ access to images and […]

July 1

Date: July 1 Time: 11am-4pm Hours: 5 Total Hours: 94 Today, I staffed the reference desk. One particular question today reminded me of the digital divide and the assumptions made by tech companies. A young girl, who is a regular at Perry, was struggling to reset her Instagram password. The resetting process was easy enough, but Instagram required her […]

June 29

Date: June 29 Time: 6:30-9pm Hours: 2.5 Total Hours: 89 Today, I staffed the reference desk with Emily again. I rarely work the reference desk at Heights. I had heard the stories of patrons constantly requesting the latest Grisham or Clancy novels, but had never really experienced it in person! On Tuesday, a woman requested the latest Grisham and […]

June 26

Date: June 26 Time: 11am-7pm Hours: 8 Total Hours: 81.5 Today, I began the day by observing a computer class on resume creation. Beth, Brandon, and I discussed the survey results, including a few of my observations about cellphone vs. smartphone and wi-fi hotspots. We also discussed the phone system and issues with transferring calls. At my (much larger) […]

June 22

Date: June 22 Time: 9am-12pm Hours: 3 Total Hours: 73.5 Today, I began by staffing the reference desk and answering computer questions. I also helped Brandon work on setting up virtual workstations through Amazon WorkSpaces as an alternative to purchasing and maintaining physical workstations. This could save the library – and possibly the entire library consortium – some money and […]

May 23

Date: May 23 Time: 9am-12pm Hours: 3 Total Hours: 5 This morning, I spoke with Perry Public Library director Beth Hatch, who is also my supervisor for my practicum. We outlined my tasks and projects for the next few weeks: creating a location and action-based tally sheet for the observation study (June 12 – June 24) inputting paper community […]